Privacy Policy

Welcome to https://ochoastowing.com (the “Site”). We understand that online privacy is important to users of our Site, especially when conducting business transactions. This statement governs our privacy policies with respect to users of the Site (“Visitors”) who visit it without conducting business transactions and Visitors who register to conduct business transactions on the Site and use the various services offered by Ochoa’s Towing (collectively, the “Services”) (“Authorized Customers”).

“Personal identification information”

This refers to any information that can be used to identify, contact, or locate the person to whom that information belongs, including, but not limited to, name, address, telephone number, fax number, email address, financial profile, social security number, and credit card information. Personally identifiable information does not include information collected anonymously (i.e., without identifying the user) or demographic information not linked to an identified individual.

What personally identifiable information is collected?

We may collect basic user profile information from all our visitors. We collect the following additional information from our authorized customers: name, email address,

Which organizations are collecting the information?

In addition to the information we collect directly, our third-party service providers (such as credit card companies, clearinghouses, and banks) that offer services like credit, insurance, and escrow services may collect this information from our visitors and authorized customers. We do not control how these third parties use this information, but we require them to disclose how they use the personal information provided to them by visitors and authorized customers. Some of these third parties may be intermediaries who act solely as links in the distribution chain and do not store, retain, or use the information provided to them.

How does the website use personally identifiable information?

We use personal information to personalize the website, provide appropriate services, and manage purchase and sale requests. We may send emails to authorized visitors and customers about research, purchase, and sale opportunities on the website, or information related to the website's subject matter. We may also use personal information to contact authorized visitors and customers in response to specific inquiries or to provide requested information.

With whom can the information be shared?

Personally identifiable information of authorized customers may be shared with other authorized customers who wish to evaluate potential transactions with them. We may share aggregated information about our visitors, including demographic data of our visitors and authorized customers, with our affiliated agencies and third-party vendors. We also offer the option to opt out of receiving information or being contacted by us or any agency acting on our behalf.

How is personally identifiable information stored?

Personally identifiable information collected by Ochoa's Towing is stored securely and is not accessible to third parties or Ochoa's Towing employees, except for the purposes stated above.

What options do visitors have regarding the collection, use, and distribution of information?

Authorized visitors and customers may opt out of receiving unsolicited information or being contacted by us and/or our suppliers and affiliated agencies by responding to emails as instructed or by contacting us.

Cookies

A cookie is a string of information that a website stores on a visitor's computer and that the visitor's browser provides to the website each time the visitor returns.

We use cookies to collect information. You can configure your browser to reject all cookies or to notify you when one is sent. However, if you do not accept cookies, you may not be able to use some features of our service.

Are cookies used on the website?

Cookies are used for a variety of reasons. We use them to gather information about our visitors' preferences and the services they select. We also use them for security purposes to protect our authorized customers. For example, if an authorized customer is logged in and the site remains inactive for more than 10 minutes, we will automatically log them out. Visitors who do not wish to have cookies installed on their computers should configure their browsers to reject them before using https://ochoastowing.com, bearing in mind that some website features may not function properly without them.

Cookies used by our service providers

Our service providers use cookies, which may be stored on your computer when you visit our website. You can find more information about the cookies we use on our cookie information page.

How does Ochoa's towing use login information?

Ochoa's Towing uses login information, including but not limited to IP addresses, Internet Service Providers (ISPs), browser types and versions, pages visited, date and time of visit, to analyze trends, administer the site, track user movement and usage, and gather general demographic information.

Which partners or service providers have access to the personally identifiable information of authorized site visitors and/or customers?

Ochoa's Towing has established and will continue to establish partnerships and other collaborations with various service providers. These providers may have access to certain personally identifiable information, only when strictly necessary, to assess the eligibility of authorized customers to receive the service. Our privacy policy does not cover the collection or use of this information by these providers.

How does the site protect personally identifiable information?

All our employees are familiar with our security policies and practices. Personally identifiable information of our visitors and authorized customers is accessible only to a limited number of qualified employees, who have a password to access it. We audit our security systems and processes regularly. Sensitive information, such as credit card or social security numbers, is protected by encryption protocols, implemented to protect information transmitted over the internet. While we take commercially reasonable measures to maintain a secure website, electronic communications and databases are subject to errors, manipulation, and intrusions, and we cannot guarantee that such events will not occur, nor are we liable to visitors or authorized customers for such incidents.

How can visitors correct any inaccuracies in their personally identifiable information?

Authorized visitors and customers may contact us to update their personal identification information.

Can a visitor delete or disable personally identifiable information collected by the site?

We offer visitors and authorized customers the option to delete or deactivate their personal information from the website database. However, due to backups and deletion logs, it may be impossible to completely remove a visitor's information without retaining some residual data. The personal information of an individual who requests deactivation will be permanently deleted, and we will not sell, transfer, or use such information under any circumstances.

Your rights

These are the rights you have under data protection law.

  • The right of access
  • The right of rectification
  • The right to be forgotten
  • The right to restrict treatment
  • The right to object to the processing of data
  • The right to data portability
  • The right to lodge a complaint with a supervisory authority.
  • The right to withdraw consent

Children's privacy

Our Service is not directed to “Children,” meaning anyone under the age of 18, and we do not knowingly collect personally identifiable information from children under the age of 18.

If you are a parent or legal guardian and you are aware that your child has provided us with personal information, please contact us immediately using the contact details provided. If we discover that individuals under the age of 18 have provided personal information, we will delete that information from our servers immediately.

Compliance with the laws

Disclosure of Personal Information to Comply with the Law. We will disclose personal information to comply with a court order, subpoena, or request from a law enforcement agency to disclose information. We will also disclose personal information when reasonably necessary to protect the safety and security of our visitors and authorized customers.

What happens if the Privacy Policy changes?

We will inform our visitors and authorized customers of changes to our privacy policy by posting them on the website. However, if we modify our privacy policy in a way that could involve the disclosure of personally identifiable information that a visitor or authorized customer has previously requested not to be disclosed, we will contact that visitor or authorized customer so they can prevent such disclosure.

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